Zulu Nyala Privacy Policy

Company Info:
Registered Name: Zulu Nyala Game Ranch Pty Ltd
Trading Name: Zulu Nyala Game Ranch Pty Ltd
Taxpayer Registration Number: 1981/004980/07
Taxpayer Reference Number: 4910120726
Contact Person: Vinodh Haripersad
Contact Email: vinodh@zulunyala.com
Registered Office Address: Zulu Nyala Game Lodge, 1 Msinene Road, Hluhluwe, KwaZulu Natal, South Africa

Scope of Policy:
This privacy policy ("Policy") governs the processing of all Personal Information received by Zulu Nyala Game Ranch Pty Ltd or its subsidiaries ("Zulu Nyala" / "we" / "us" / "our"), irrespective of whether such information is obtained through electronic or verbal communication, via websites, or as a result of engagement with any of our products or services at our offices or owned or managed accommodation facilities ("Lodges"). Personal Information collected from you will be processed by Zulu Nyala Game Ranch Pty Ltd, a private limited liability company registered and incorporated in terms of the Company Statutes of the Republic of South Africa with registration number 1991/000918/07 whose registered office is at Zulu Nyala Game Lodge, 1 Msinene Road, Hluhluwe, KwaZulu Natal, South Africa.

Introduction:
At Zulu Nyala, we highly value the privacy of every individual, whether visiting our Lodges or engaging with us via other means. We urge you to read this Policy thoroughly to understand the type of Personal Information we may process, how it is collected and processed, who is responsible for its management, how we may share it with third parties, and how you can access, amend, or delete your Personal Information. By engaging with Zulu Nyala through electronic mail, continuing to use our websites, clicking on the "I Agree" button provided on our websites, or accessing and using our services, you acknowledge that you have read this Policy and consent to the processing of your Personal Information as outlined herein. If you do not wish to consent to the processing of your Personal Information, or no longer want us to continue processing it, please email us at vinodh@zulunyala.com.

What is Personal Information:
Personal Information includes any information that relates to and identifies you as an identifiable living human being, or where applicable, an identifiable juristic person. This may include your name, physical and postal addresses, email address, race, gender, age, national origin, medical or financial information, opinions, internet address (IP address), location, or special personal information such as religious beliefs or health information.

How Do We Process Personal Information:
Personal Information may be collected actively, where you directly provide it to us, or passively, where we collect information from you that you have not actively provided. Active collection occurs when you submit an enquiry, subscribe to our newsletter, or complete a questionnaire. Passive collection occurs through technologies like Cookies, Web Beacons, or Mobile Device Identifiers when you visit our websites.

Type of Information We Process:
We process various types of information, including active information such as your name, contact details, opinions, and preferences, and passive information such as browser type, operating system, and website visit details. We do not receive or process credit card information directly and use secure payment portals for transactions.

What Do We Do With Your Information:
Personal Information is used for purposes such as verifying your identity, transmitting correspondence, processing payments, facilitating service delivery, marketing, research, and improving guest experiences. We may share Personal Information with subsidiaries or approved third-party service providers only to the extent necessary to facilitate service delivery.

Newsletter Subscribers:
If you subscribe to our newsletter, we may send you promotional emails about special offers or other information using the email address you provided. You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" button at the bottom of the newsletter or by emailing vinodh@zulunyala.com.

Third-Party Policies:
We provide links to Third Party Websites, each with its own privacy policies. Zulu Nyala is not responsible for the privacy practices of these websites and advises users to review their policies before providing Personal Information.

Opting Out:
If you no longer want us to process your Personal Information or receive marketing communications, you may email us at vinodh@zulunyala.com or unsubscribe from our newsletters.

Information Access:
You have the right to access and correct your Personal Information. To do so, contact us at vinodh@zulunyala.com.

Data Security:
While we take measures to secure your data, transmission of information over the internet is not entirely secure. We restrict access to Personal Information and employ physical, electronic, and procedural safeguards to protect it.

Limitation of Liability:
We are not liable for security breaches resulting from unauthorised access to Personal Information by third parties.

Storage of Personal Information:
Personal Information is stored on secure servers. We may transfer data outside of South Africa only if compliant with applicable data protection laws.

Changes to this Policy:
We reserve the right to change this Policy at any time and in our sole discretion. In the event that the Policy is changed, the new policy will be made available on our Websites.

Governing Law:
The laws of South Africa will govern any dispute or claim arising out of or relating to electronically submitted Personal Information through the use of the Websites.

Feedback:
We welcome comments about this Policy. If you have any questions about this Policy or any part of our service, you may contact us by e-mailing vinodh@zulunyala.com, or by writing to us at Zulu Nyala Game Lodge, 1 Msinene Road, Hluhluwe, KwaZulu Natal, South Africa.

Complaints:
Should you believe that we have utilized your Personal Information contrary to applicable law, you undertake to first attempt to resolve any concerns with us. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator, once the full Protection of Personal Information Act, 2013 is in force.